Frequently Asked Questions
Do you offer returns?
Of course! We have a strong affection for our products, and we believe that you will share the same sentiment.
But if that is not the case, you have 30 days to return the product, and you will get a full refund via the payment method used at checkout.
Exceptions might apply. Please consult our Refund Policy for more information.
How can I track my order?
You can check your order status anytime on this page.
We’ll also send you important updates about your order straight to your email.
How can I contact you?
You can contact us here, or you can email us at help@thebabyblum.com
How long does delivery take?
Delivery can usually take between 4 to 14 days, depending on the country you are ordering from and the current volume of orders.
For any possible delays that make your order take more than 14 days to arrive, you will be contacted via email.
Delivery times by country:
- USA: 5-10 business days,
- UK: 5-8 business days,
- Australia: 7-10 business days,
- Canada: 7-12 business days,
- Europe: 6-10 business days,
Rest of the world: 14-20 business days.
How can I cancel my order?
After you place your order, you have a 24-48-hour grace period to cancel it before it gets shipped out.
Contact us at help@thebabyblum.com and we will help you with everything you need!
Still have more questions?
Don't hesitate to contact us, and we'll make sure to answer every question you have!